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Care Coordinator
Dill Care Limited is currently looking to recruit a Care Coordinator to join its team on a full-time basis.
Dill Care Limited provides care at home across Malta, including personal care, companionship, dementia support, respite and support after a hospital stay. The company is based in Magħtab, Naxxar.
Reporting to the Managing Director, the Care Coordinator will be the main contact for clients and families and will plan which carers visit whom, and when.
Main responsibilities:
- Handle enquiries from families and arrange free first visits.
- Plan and update carer rotas, keeping the same carers with each client wherever possible.
- Arrange cover for absences at short notice.
- Keep in regular contact with clients and families and handle concerns.
- Maintain client records, visit logs and care documentation.
- Prepare client invoices and follow up on payments.
- Support the recruitment and onboarding of new carers.
What we are looking for
- A qualification at MQF Level 4 or higher, or equivalent
- A minimum of 2 years' experience in client liaison, customer service, administration or care coordination
- Excellent organisational and communication skills
- Good command of Microsoft Office
- Excellent spoken and written English
- A qualification in health and social care, social work or business administration is considered an asset
What we offer
- Gross salary of EUR 28,000 to EUR 36,000 per annum, depending on qualifications and experience
- Indefinite contract after successful completion of the probationary period
- 40 hours per week, Monday to Friday, with a share of on-call cover
- Leave entitlement in line with Maltese employment legislation
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